Lettings Manager
Senior Property Manager
Team Leader
Sheffield
OTE - £31,000+
Bonuses & Incentives

Do you have experience in the Lettings Industry and want further your career?
Are you passionate about providing a great customer service?
And are you looking to join and manage a dynamic and motivated team?

A fantastic opportunity has arisen to join our established residential lettings team in Sheffield.

Our Team Leaders play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we are on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service.

This is an ideal opportunity, for a Lettings professional, ready to that next step into a Senior role!
 
Responsibilities:

• Managing and motivating your team, inspiring colleagues to support each other to achieve individual, team and company goals.
• Training, coaching and developing Property Managers within your team.
• Undertaking 1-2-1’s and performance reviews.
• Monitoring the team’s customer service Key Performance Indicators, and running motivational morning meetings.
• Supporting and advising your team on maintenance works, end of tenancy deposits, safety certification and compliance.
• Using your lettings knowledge and experience to help colleagues with daily queries and assisting with more complex letting situations.

About You:

• Experience in residential lettings is essential
• Excellent communication skills – both written and verbal
• Good at building and maintaining relationships with customers and stakeholders across the business
• Effective in time management and managing expectations
• Naturally robust with a ‘can-do’ attitude
• Self-motivated – able to work independently whilst maintaining a role as part of our team

Opportunities of being a Team Leader:

• Full training provided, including Team Leader development
• Excellent career progression, with opportunities across the business
• Qualifications in residential lettings

 
Working Pattern:          

• Office Based
• Monday – Friday: 8.45 – 5.30
• Saturday 9.00 – 1.00 (1 in 5 rota)

If this is a role that sounds of interest, I would love to hear from you.
Shelley.davies@raynerpersonnel.com
07854 088048